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RunTex Privacy & Security Policy
Thank you very much for shopping with RunTex online. We appreciate your trust and are dedicated to the privacy and security of your personal information. Our privacy policy describes the collection of information and how we use it.
For any issues or questions regarding our privacy and security policy please contact us at:
RunTex, Inc.
422 West Riverside Drive
Austin, TX 78749
E-mail: customerservice@runtex.com
Phone: (800) 959-RUNT (7868)
Fax: (512) 478-4225 Security
RunTex uses the latest online security on our e-commerce server. Sensitive information is directed and kept securely. Credit card information cannot be read, viewed, or intercepted by any third party. The facility housing the server is safe and secure with limited access to RunTex management only.
The “Fair Credit Billing Act” limits your responsibility for unauthorized charges up to $50.00. You cannot be held liable for more than $50.00 of fraudulent charges. You should report any misuse of your credit card information to your credit card provider according to their rules and procedures.
If you have concerns using RunTex e-commerce, please give us a call at (800) 959-7868 or send us a fax at (512) 478-4225. Your Information
Any personal information collected by RunTex online is with customer consent. Information of a non-personal nature is collected from anyone who visits the RunTex website. This information indicates what pages consumers visit. Information is volunteered by the consumer when:
- Making purchases at any of our retail stores
- Making an online purchase from the RunTex website
- Returning or exchanging items
- Creating an account at myRunTex.com
- Subscribing to our Email Promotions and Newsletters
- Participating in surveys, product ratings, promotions, or events
By understanding what is of most interest to our customers, we can better meet their shopping needs. We can also measure the effectiveness of certain product campaigns and initiatives. We strive to continually provide our customers with product and content that they are looking for.
Information, such as phone numbers or email addresses, may be used to contact customers in regard to orders they have placed. This information is vital in our communication process with the customer in regard to backorder dates, discontinued items, product availability, RunTex memberships and promotions, and overall customer satisfaction.
If you have any questions regarding the privacy and security policies at RunTex or RunTex online, please email us at customerservice@runtex.com, call Customer Service at (800) 959-RUNT (7868), or write to us at:
RunTex
422 West Riverside Drive
Austin, TX 78749
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